FAQ
Frequently Asked Questions
Knowledge Base for 7Targets AI Sales Assistant aka Virtual Sales Assistant
- Clicking outside the drawer while edit/create Custom Message and such places where user types the text, the drawer would not be closed to avoid loosing what user typed.
- attachments received in the response to be forwarded to the boss.
- Refresh icon in Responses tab too
- Admin UI. Ability to filter less engaged users.
- Dynamic Weekly summary email based on counts being zero.
- Ability for the user to set Reminder on a specific lead. Email will be sent to the user on the reminder date with the note saved asa well link to that specific lead.
- Timeline view when clicked on the response in the Responses tab OR when clicked on the response in the Dashboard.
- TRIAL user would be able to upload more than the limit and the leads will be marked with state New
- Invited user email to 7Targets support would have the subject mentioning invited
- Ability to upload the excel file for validation. Then download and review the validated leads and add them in next step/action.
- Ability to cancel the leads getting added via excel upload.
- Assistant Preference for not using the hidden id in the email subject
- Ability to export the filtered list
- Compliant rate tracking for each org, with ability to pause email sending
- Schedule Name to be visible for the lead in mobile too.
- Default expanded when viewing specific lead in the list lead
- Custom Message Tags Filtering Fix
- Performance improvements for the dashboard
- Ability to not use the number in the Email Subject
- Assistant Tab Navigation Ease
- Fix for toolbar for formatting should have sticky behaviour when message body is scrolled down so that it remains visible always
- Ability to Create Custom Message when selecting custom message while sending emails (add lead, reply and others)
- Plan Expiry Changes
- Fix for favicon request wrong path per environment variable
- Ability to filter leads by Followups completed.
- See leads using a particular schedule and atleast certain followups completed as per the order of the Custom message being viewed for that schedule.
- Validate the Personalization Parameter usage in custom message to avoid copy paste issues
- Show the organisation name for the Assistant in Admin UI
- Ability to Deactivate the Org from Admin UI
- Ability to select the plan for the user from Admin UI
- Ability to cancel the Stripe subscription from Admin UI
- Ability to export the leads into a CSV
- Personalize parameters for Nurture Line, WhatsApp Me and Book a Meeting in Assistant's Signature. So that user can place it as appropriate or add a image after the signature.
- Cancel Subscription option for the user
- WhatsApp notifications using WhatsApp API from Twilio
- Readable Off Days Timezone in Assistant Preference
- Ability to add image in PS
- PS to be added from first email onwards instead of 2nd email onwards
- Fix for the Responses Graph
- Consistent Filters across dashboard, leads and responses. Changes for Usability.
- Ability to provide a different domain than the one derived from the Org name while creating the first assistant.
- While creating the first assistant, pick the domain name from the signed-up users email id if the email is not google, yahoo and such social emails.
- Ability to put a Cold/Warm processed lead to a long term schedule.
- Assistant to understand if some some is asking to Check back Later and would schedule it appropriately.
- Force send for Bounce Risk state lead.
- Fix for using the right domain for assistant email. Even when the Org name is changed.
- Allow 18 followups in the schedule.
- Org admin to see all entries in upload history.
- Fix for saving empty preference.
- Nurturing Table, Schedules Table: Newly added row should come to view (scroll to view).
- User should be able to pick a Custom Message when Replying or Sending Email as Assistant.
- Ability to select the Custom Message while Add/Edit Lead and from Timeline.
- Ability to Copy Nurturing Table from One Assistant to Another.
- Fix for the new line before PS.
- Fix for Multiple leads restart in Async mode.
- Edit Assistant Simplification
- Save button to popup at the bottom to make sure that it is always visible.
- Easy and accessible action icons on the assistant card
- Organisation tab for Org level entities like Schedule, Custom Message, Org Users and CRM Users.
- Simplification for Assign Assistant to users
- Tooltips for default assistant to explain their purpose.
- Fix for retaining the subject when responding bacj as Assistant to a response
- Tag Custom Message to ease of use and search
- Quick Actions available on Leads List
- Reply to specific response with correct email ids from whom the response was received.
- Ease of Reply and IntroduceMe from Dashboard and Responses Tab.
- Lead At Risk to remind for 30 times by default.
- Fix for not able to see complete message in conversation messages.
- Provide NSD for Continue followup action.
- While adding leads, ORG_ADMIN can select user for the selected assistant, if there are multiple users assigned to the assistant.
- Make it clear that column names should not be changed in bulk leads excel file.
- Quick Reply and view Messages for Responses from the Dashboard.
- Option on Dashboard and Responses Tab to Include/Exclude Responses if Replied.
- Defect fix to show Responses for all users of the Assistant for the Org Admin.
- Support Assistant to send email from a Gmail account.
- Support 15 followups in one schedule.
- Fix for links from dashboard to lead list not showing correct leads
- Automatically try to process BounceRisk lead for 15 days.
- Ability for Assistant to not send emails on certain weekdays. i.e. to have Off Days
- Fix for Dashboard data now showing for org admin when leads are owned by other user
- Fix for now showing Invalid count in upload history while uploading.
- Ability to save admin created messages without having to clone first.
- Appearance of generated messages in schedule improved.
- Ability to assign Assistant to other users in the org, so that each user need not create a new assistant.
- Ability to provide schedule from Zoho and HubSpot while assigning to assistant
- Ability to add image to Assistant's signature
- Edit Lead action simplified to drawer
- Added scroll bar for the main page body
- Fix for, unable to change a scheduled message for a lead from timeline view which has been restarted at least once
- Upload to show all the leads which are marked Invalid in pre-processing as well as while adding in a single invalid file which you can download and see the reasons.
- Fix for: Schedule gets switched to default after saving a schedule.
- Ability to restart all leads across multiple pages.
- Fix for: State gets removed from filter of lead list search bar when refresh leads is clicked.
- Intermediate status and numbers of bulk lead addition to be seen in upload history.
- Default assistant name visible upfront to avoid confusion in the lead list
- Fix for: Schedule gets switched to default one, once any schedule is saved.
- WA: Ability to send message today even after wake-up time has elapsed while adding lead.
- Improvement in WA Assistant.
- Ability to write your own Custom Introduce Me message and save it as a preference for the Assistant.
- User stage watcher fix to work for newly signed user even when the lead exists.
- Notify support for newly signed-up user.
- Video help on Add Assistant, Add Lead and Add Multiple Leads within the product. With ability to say don't show ths to be again.
- Re-assignment of a lead from HubSpot would not be picked by the Assistant to avoid accidental re-assignments. Assistant would leave a note and assign the lead back to previous owner.
- Show owner name along with assistant name.
- Ability to exclude emails or domains from processing.
- While add lead if Assistant is changed then change the schedule to default one.
- Ability to edit lead's first and last name upfront without going to edit leads
- Ability to Filter by sub-state in leads list.
- "Messages" tab renamed to "Responses"
- Introduce Me ability from Responses tab.
- Company Neutral Unsubscribe Page.
- Ability to set the per day email limit from Admin UI
- Ability to use more Email Services
- Ability to verify if the email is Risky to send. If yes even after multi-layer email validation and bounce rate limit is hit then lead to be Deactivated with sub status as Bounce Risky.
- Ability to authorize your Exchange account on Microsoft Office 365 for Assistant. So that Assistant can send and receive email using your Exchange account.
- Multi layered email validation to avoid email bounce.
- Edit Leads Fixes
- Link for help site in the app
- Ability to reply to all the leads (except unsubscribed) both from desktop and mobile
- Other bug fixes in schedules
- Deactivated the Pending leads of no response in 24 hrs.
- Upload History email changes for usability. i.e. ADDED changed to COMPLETED.
- Ability to have multiple assistants for a user.
- Fix the defect where it was showing the last message for Warm lead as not sent even when the lead was processed in timeline.
- Fix for considering the BounceDeactivated in Invalid leads
- Fix for handling the response asking for brochure and assistant has no URL
- Invalid string in phone number should not fail the lead addition from CRM or excel or anywhere else. Just ignore the value and add the lead.
- Fix for EmailCC to handle if the lead responds to the first email
- Action buttons to now allow multiple clicks. To avoid situations like user clicking send message multiple times accidently.
- Fix for Remember Me. To avoid session timeout in 60 mins.
- Ability to Copy and Verify URLs used in the nurturing table to make sure urls used are working.
- Ability to add image to the email from custom message, add lead and send email as Assistant.
- Assistant name can be used as parameter in Custom Message subject and body.
- Sample xls cache issue, not able to see the latest.
- Correct spacing in trail emails
- Fix for Remember Me to work now after we moved to a more secure Identity Solution
- Fix for gap between the emails in the trail
- Brochure email to be more subtle.
- fix to avoid duplicate bulk lead upload and no file name.
- from UI do not allow file size bigger than 1 MB.
- fix for admin when updating the token should not empty the closing words.
- In the notification show that it may take up to 5-10 mins. If it is taking more then reach out to [email protected]
- Social signup with Google account
- After signup user directly taken to onboard (create assistant)
- Fix for having space in assistant name
- Excel validate and add lead on just one button "Add Lead" click. To avoid confusion of two buttons and clicks.
- Icon just next to the lead email to visit the lead's website extracted from the email domain.
- Fix for "Time saved on leads" count
- Warm leads are shown as Warm in the lead list.
- Ability for user to provide Organization, Title and Industry while uploading the leads in excel.
- Custom message allows to Personalize the message using above attributes.
- Fix for showing the right assistant name for the Org admin when creating custom message for some other assistant.
- Fix for calculating the leads used correctly to show as well as while validating in Add Lead.
- Fix for activation nurturing email going along wth activation email
- Frontend Zoho Docs Links pointing to right URLS
- Highlight of context, name, additional info while adding lead
- Zoho native Integration.
- Defect fix for Email on received by assistant email from an email id which is not a user on 7Targets then that email should not be sent the error email.
- Org admin should be able to copy any assistant from the Org.
- Trigger/Stage based nurturing for new signed-up users on 7Targets.
- Messages in the UI to encourage the user to complete the first few important tasks (Add Assistant, Add Lead, Add Nurturing table)
- Fix for having "null" string in Assistant Signature when new Assistant is created.
- Add first lead context as default context
- UserStage and ThirdPartyLead Integration
- Do not include OOO response in email Trail
- Remove Phone Number field while create assistant for simplification.
- When I click on refresh for add multiple lead, nothing happens. Have a popup saying "Validation in progress. It takes a minute of two".
- Remove refresh icon after validated.
- From UI give a proper message that only .xlsx is allowed.
- User should be able to use cancel the multi-lead for anything except when adding.
- Fix for: email not trimmed while adding lead (Mobile)
- Ability in Admin UI to activate a plan.
- AI Sensed Data in Mobile view, ability to dial phone number by clicking
- Ability to create custom messages from the schedules tab itself.
- Fix for: Add Lead button hides pagination block on mobile.
- Response Stats Tooltip and Title.
- Update and Restart are two different actions. For user to Restart Cold lead from Followup_1 if required.
- Nurturing row has the capability of making a soft link for certain text in the sentence.
- Different From and To Date picker for Usability reason
- Show NSD in the forwarded email for OOO Responses.
- If Assistant is emailed but this method of adding lead is not enabled, then let user know about it with a reply.
- Fix for updating the number of leads in Trial.
- Fix for wrong message "Trial Expired" even when the expiry date is in future.
- Fix for not showing Deactivated response messages in the Responses List in Dashboard.
- Toggle to see the OOO Responses in the Dashboard.
- User can have different subject for the Custom Message by providing the subject at Custom Message level itself.
- Fix for making sure that duplicate leads are not created from CRM.
- Fix to avoid failures while processing lead when the first email is too big in size.
- Fix to avoid the looping of lead assignment between CRM and 7Targets when 7Targets assign the lead back to the assistant.
- Copy assistant email as Taniya<[email protected]> instead of just [email protected]
- User not able to see complete email in "To". Assistant should auto-populate CC fields in introduce me, send message.
- Retain STO while multi lead edit.
- Big for email input component accepts format like "Name" (Text) <email>.
- Ability to show/hide deactivated users in the org users tab.
- Ability to edit organisation name, as it is used by the Assistant to write emails.
- Click of schedule in expanded lead will take user to schedules tab with corresponding schedule displayed (no need to select from dropdown).
- Fix for: Default schedules dropdown in Edit Assistant are grey in color, looks as if disabled.
- Fix for: User not able to see complete "To" field in timeline email drawer. Ability to copy For, To and Cc email values on click.
- Auto-populate the Cc email addresses in Introduce Me and Send Email as VA emails, which user can accordingly edit before sending.
Testing for :
- fix for space between signature and below texts.
- fix for space between body and signature when custom message size if big.
- multi-lead to use the details while add lead button click too. Which gives ability to change the values(context, source, etc) from what was used at upload time.
- UPLOADED status in multi-lead should have a cancel option. To avoid getting blocked when the validating fails.
- unsubscribe to be transparent.
- VA Signature has the ability to change font.
- Custom message. `Hello firstname` to be of same font as the body.
- No empty lines between Signature and BookMeeting.
- One empty line above PS:
- Allow empty signature for the assistant.
- Usability fixes to let user know that EmailCC Default schedule is different and the first message is the one user already sent where assistant is copied.
- Default source while add lead should be Website.
- fix for restart/edit not sending Followup_1 if it was already sent from earlier run.
- fix for AI sense to not look ini email body sent by assistant (self).
- Styling changes in Timeline, Send Email as VA and Introduce Me in the drawer.
- Edit NSD from leads expanded view.
- Messages modal in Messages tab also converted to Drawer.
- If 3 emails sent are not even opened then move NSD to +12 hrs to change the timezone.
- Reply button for a Hot and Responded Lead for ease of use.
- Popup input modal like Introduce Me, Send Email as Assistant, Emails from Timeline view, Custom Messages in Drawer for better usability.
- Ability to notify Received Responses on WhatsApp.
- Maintain Email trail for the followup email, Introduce Me emails and email sent as Assistant.
- Fix for failure when the email body is too long.
- CC field in multiple add leads. Required by a customer.
- While add lead if the lead exists then user is shown a URL to go to that lead.
- Fix for showing only those files in the filter which have been added leads from.
- On select of upload file from filter automatically select the assistant too.
- Fix visibility of Schedule drop down while Add Lead
- Fix for bulk lead email coming from a different Assistant than assigned.
- Allow to invite an existing user to the Org.
- Allow only .xlsx and .xls files to be uploaded.
- When boss replies to the IntroduceMe email and Assistant is in the Copy, LAR should be removed.
- If EmailCC fails to add leads then it should let the boss know via email with the exact reason too.
- Lead from EmailCC to be marked at risk when Processed with no response.
- Admin UI changes for ease of administration
- Accept Email Input even when user moves to some other field without entering.
- Some bug fixes in custom messages.
- The notification for exhausted leads.
- Fix for used leads calculation.
- In filters pane, assistant name should be visible with file names.
- Assistant name of the assistant who Uploaded the file should be visible in the upload history table as a column. Clicking on added leads, it should take user to leads list with two applied filters: assistant and uploaded file.
- Fix create custom message, when org admin creates for some other assistant.
- Fix for the engaged leads in dashboard should show rows as per selected assistant in dashboard.
- Leads used notification should be shown only when user has consumed more than 75% leads.
- Include 7Targets in footer of Trail users.
- Fix for action buttons to be always visible even when scrolled on Filter page, IntroduceMe, Send Email as Assistant, Add Lead, etc
- Infinite scroll for the "Engaged Leads" on dashboard to improve performance.
- Confirmation on bulk leads upload should show selected assistant, schedule, context, time of start of the processing.
- Fix for User could not understand why timeline is empty for "NEW" leads.
- "Click to copy" for the assistant's email id.
- When showing the default schedule for Email CC in schedules, don't show first email row in the schedule table.
- Show a counter in UI top menu of leads used against limit.
- Default selected tab in add leads (Single/Multiple) should be picked from previous used tab stored in localStorage.
- Confirmation on add leads (multiple) should show file name and number of valid leads.
- Drawer instead of modal for edit multiple leads. Schedules made searchable.
- Allow Org Admin to add and Edit leads for other assistant.
- Org Admin would be able to see the lead list for multiple assistants at the same time.
- Show the Assistant being edited to the Org Admin.
- Do not verify for emails already verified in last 9 months.
- Make Assistant name part of the signature and don't add the name to it again.
- Plan Limit calculation changes and fixes
- Show Assistants of activate users only.
- Performance fix for the dashboard.
- Fix for the upload multiple leads to have refresh button instead of polling. To avoid cloudflare identifying it as attack and blocking it.
- Organisation support. Org Admin would be able to invite more users, convert some to Org Admin, delete users as required.
- Org Admin would be able see the Leads, Messages, Assistants of other users in the Org,
- Org Admin would be able to see a consolidated dashboard for all the Assistants in the org OR can select one or more Assistants to see the dashboard for.
- Org admin would be the one to pick the plan to signup for.
- New user to always have a way to Onboard.
- Allow to edit Subject for upload excel. Have to change the subject before Upload button is clicked.
- Font size in Custom message.
- Fix for center align of email body/text in Custom message.
- Carousal while Edit lead.
- In WA have an action "Mark as Responded"
- WhatsApp Notification for Warm Leads. Show phone number.
- Easy access for upload history in leads list page.
- Correct monthly and yearly numbers in the Plan.
- Remove Assistant Type drop down from add Assistant
- Fix for the Plans to comes in the order of READY, STEADY, GO, RUN
- Trail user limit validation.
- Limit of lead as per the plan. Allow user to add more with UnAssigned status.
- Fix for Custom Message to show a failure if upload of image fails.
- CRM Details page usability fixes.
- Send Email as Assistant UII look and feel same as other send email boxes.
- HubSpot integration. Set the first user as Default Owner to assign back the lead when previous owner is not found.
- Signature identification AI model improvements
- Handle the CRM integration usecase when user is not yet signed-up on 7Targets and is coming from CRM Marketplace.
- Lead Connection status field in HubSpot contact. Assistant to update the status in that field.
- Ability for the user to provide the context from HubSpot every time the lead is assigned to the AI Assistant.
- Assistant to also update the HubSpot contact status.
- "Time saved on Leads" counter in dashboard.
- Fix for not to show count when only one lead is shown in the lead list.
- Confirm the cancellation of validating uploaded file.
- USD and INR plan page as per user location.
- Fis for placement of add lead button on mobile.
- Separate Messages tab to show only the responded messages.
- Response Stat graph on dashboard.
- Fix for Responded, Hot, LAR counts on Dashboard.
- Custom messages pagination and search by schedule.
- Confirmation on Save in update schedule/update custom message unless clone mode is ON, which doesn't need confirmation.
- Fix for M,Q,Y,C buttons on dashboard were looking vertically misplaced in firefox.
- Fix for the signature of the assistant is in one line when Assistant is created first time.
- Order of fields for add and edit lead for WhatsApp Assistant
- Fix for WhatsApp lead, multiple Edit lead. Next "Next Followup", time is not required.
- Edit Assistant change "Primary Offering": and Additional Information label to align with Add Lead page.
- Loading Quarter|Month|Year appropriately on Dashboard.
- While Add Assistant. Convey that email domain cannot be changed later.
- Show forwarded response to the user as well as for EmailCC like it appears in gmail.
- HTML signature from EmailCC is shown correctly.
- fix for showing other email ids if in To field of the response received.
- Dashboard to have date, upload file and schedule filter.
- HubSpot, or WhatsApp Assistant. If phone number is not available in phone-no field then look in mobile number field.
- fix for WhatsApp notification for Warm leads.
- fix for WhatsApp Assistant wake up time so that after verification of token the sleep time is till the wake-up time only. So that the messages go around the wake-up time.
- Hot categorization model improvements.
- Upload to show the correct uploaded number in the upload history page.
- Consolidate state ann derived state filter in lead list in one accordion.
- Default owner for leads from HubSpot. So that if the contact/lead was directly assigned to Assistant and no history of previous owner is found in HubSpot, then assign the lead to the default owner.
- When leads are added in 7Targets directly, but then later on assigned to the assistant from CRM, should be restarted for processing.
- Show the user email in Notify Me under Notifications.
- Fix for weekly summary email not working.
- In bulk lead at times when it is stuck in Validating, user is blocked for uploading another excel file. A cancel options in the UI allows the user to stop and then upload a new file.
- In excel upload convert the first character of first and last name to capital.
- Option to see the raw response received. To handle scenarios where the received response could not be processed correctly and user looses some important information.
- Notification preference for each type of notification. With ability to copy someone else and remove self if required.
- Ability to take lead out of LAR when received response or while updating the status or adding notes from UI.
- Weekly summary email. Don't show HOT and Lead at Risk. Show engaged and responded.
- Intelligent Excel Import Beta: If your XL sheet has 1 row for each lead, try uploading your excel sheet as is. AI Assistant will try to read the data, auto format it and will let you know the identified valid leads before adding. You can check those leads and then add them.
- Now you can find out the leads uploaded from an excel file using the Excel filter in lead list.
- Support for LinkedIn, Facebook and Twitter as source of lead.
- Fix for allowing to search by phone number with spaces in the leads list.
- Fix for mobile view email is not seen correctly when clicked in the timeline view. Especially for EmailCC source lead.
- Weekly summary email to show Engaged and Responded instead of Hot and LAR.
- Fix for Timeline view not showing the read double tick for emails "Sent as User"
- Fix for: Multi edit - NSD shown in the row and post expanding the lead the date is not correct.
- Fix for: Schedule table - Message Type column is too small.
- Lead List Filters: Last 30 days, Last 1 year options added.
- Fix for: Multi lead edit. Next Followup date. Calendar is hidden behind autocomplete suggestions from browser.
- Excel validation for column name - user will now get the exact name of the erratic column.
- Expanded Lead: Click to copy should be changed to Copied after clicking.
- Filter Reset Icon changed.
- Deselect action introduced in leads list for partially selected list.
- Edit Assistant Signature allows use to add link to text. e.g website url linked to company name.
- Custom Message edit/clone ability introduced in Schedules tab too.
- Edited lead from CRM. When phone, email, name is changed then update that in 7Targets too.
- Assistant signature in introduce me email was coming in one line. Fixed the issue.
- Fix for Context graph coming as empty many times.
- Fixed scrollbar length for wakeup time picker (WA) per feedback.
- Changed local filters dashboard drawer styling to match leads list filters.
- Tooltip showing the daily limit of messages in dashboard today's followups widget for Sales (200) and for WA (75).
- Mobile view - leads-list - showing no. of leads, duration and criteria.
- Replaced lead source and schedule creatable select in add/edit lead with smart select common component.
- Scrollbar width increased globally.
- Fix for UI load taking more time.
- Show the to and cc email ids from the leads response.
- Adding lead from the OOO email is an assistant level property now.
- Do not show email abuse report in timelines.
- Validate WhatsApp token 3 hrs before the wake-up time.
- Link in the quoted text in the email when assistant is copied should be retained.
- Lead At Risk email would have a Custom button for user to choose days after which user should be reminded.
- Cold Lead with NSD earlier that today would be updated to today for WhatsApp assistant, so that no leads are dropped.
- Schedule name not appearing completely in the expanded lead. Name goes behind the button.
- Filter look and feel changes as well filter on the left side of the screen.
- Click to copy. Let the user knows it is copied.
- Search box mouse pointer fix on the right side of the box.
- Same reset filter icon.
- Fix for WhatsApp custom message is not seen in the schedule.
- Dont show warm and engaged icons on progress bar for unsubscribed leads.
- Fix for Multi edit. The NSD show in the row and post expanding the lead the date is not correct.
- Login button when clicked have a loader.
- Change youtube icon to the actual youtube icon using font-awesome.
- Schedule days is hiding behind the arrow. Increase the size to see 2 digit number.
- Fix for createDate query showing different number in list and dashboard.
- Readonly Custom message text is too light. Make it a little darker shade.
- Fix for different fonts in email body while add lead.
- Fix for Custom message name not appearing completely while selecting in the schedule if the name has no space.
- Expanded lead to show various states of lead achieved in different followups (re-followup)
- Warm and Engaged Filter click on dashboard to get right leads in the list.
- Custom message from other user should not be editable and image upload should be disabled.
- Confirmation on delete schedule and also delete button right most.
- TVL get in one line. No scroll bars for the widget. Reduce font size of the number if required.
- Handle failures for WhatsApp notification because of concurrency.
- Dashboard responses shows HTML characters and emojis. Lets fix this.
- In the response forwarded email to user add space between quoted text and dividing line.
- Handle entities failure because of too long text.
- Phone number component to be same on mobile as on desktop.
- Changed subject for whatsapp token failure notification email.
- Filter and Pagination in Lead List
- WhatsApp Assistant can be used for CRM Integration (Hubspot and Pipedrive)
- Phone number as one field in lead and assistant
- Show correct followup numbers (will effect from now onwards only)
- TVL(Total Valid Leads) in Total Lead.
- Color of custom messages and schedules owned by others.
- Proper error message for add lead when user's trail is expired.
- Show email and phone number in the extended lead
- Continue Followup action for Hot and Responded leads
- Daily WhatsApp summary report email subject change
- Defect fix for Schedule name dropdown icon not working
- Don't use old user_typed_message when restarted
- Fix for multi lead restart from UI.
- Fix for Whatsapp to pick the right contact incase multiple found while searching in WhatsApp
- Fix for multi lead assignment from Hubspot.
- Hubspot integration is ready to go public.
- Defect of excel error when login to email assistant from whatsapp.
- Ignore Invalid Email and Invalid WhatsApp Numbers in the % calculation in dashboard.
- Show schedule name for the lead in the lead list.
- Ability to search the schedule in add/edit lead.
- Excel Validation fix for CHAR 160.
- Ability to clone custom message.
- Default dashboard to Quarter.
- Leads NSD is old (less than today) , send the list of those leads to support.
- Image view ability in Add Lead Multiple (WA) and Image preview ability in single lead (WA) for existing images in custom messages.
- Custom Message to be seen properly on timeline view.
- Ability to see the image on timeline view for WhatsApp.
- Date tool-tip shown in carousal can be just below the numbers to avoid hiding the numbers.
- Carousal for multi-add lead for sales and WhatsApp both.
- "Restart Followup" button should not come for Unsubscribed lead.
- Day Summary run for WhatsApp Assistant on support group.
- Schedule with custom message for WhatsApp Assistant too. Image in custom message is possible.
- Show correct images in timeline view as per what is uploaded while adding lead.
- SendLeadResponseTo available in mobile Assistant Edit too.
- Defect: Schedule with custom messages owned by admin to be visible to all users.
- Defect: Schedule and Custom Message Soft Delete.
- Defect: Messages seen in timeline is not aligning with schedule when used Candid in followup_2 or later.
- Defect: Do not show the warning to Subscribe to user if he has active plan and just trying to change the plan
- Defect : WhatApp Edit lead at times schedule comes empty.
- One Assistant per day will not send more than 200 emails. Emails beyond 200 for that day will be pushed out by 24 hrs.
- WhatsApp Assistant, retry after failure because of no internet while trying to use WhatsApp.
- View Email button in the Lead at risk email sent to the user.
- Correction in dashboard graph to query based on update_date to get aligning data with the counts.
- Show counts in pie chart tool tip.
- Carousal in Multi Add Lead.
- Domain correction for Email address verifier.
- Responded lead count in dashboard with proper ordering of counts too.
- Ability to mark a lead Responded from the UI.
- Pipedrive marketplace ready App for it to be publicly available.
- Edit Lead to show message as per schedule.
- Multi-lead edit, fix the modal view for usability.
- Link to get to the lead details from the response email sent to the user.
- Ability to edit multiple leads from the UI.
- Ability to filter the State graph in Dashboard on various different context. As well the Context graph on various different status values.
- Ability to send the received response from lead to configured email ids. So that the response can be sent to more than user for quick action.
- Dashboard to show %ages too along with the exact numbers.
- Ignore/Trim Space in WhatsApp and email while add and edit lead. So that Duplicate leads are avoided.
- Don't allow duplicate leads based on email for same user.
- Don't show the bounce emails in "Lead Response" on Dashboard.
- Show Email id too in the LAR email to user to be able to clearly identify who is the lead.
- Process not more than 75 leads per day for WhatsApp Assistant.
- On unsubscribe and deactivate action close the modal window.
- Bullet option in custom message editor
- Remove non-unicode in create and edit custom message. So that when user pastes from google doc it does not fail.
- Ability for user to edit the Assistant's email, specifically login part. So that user can align it to their company standards. Default is still the assistant's name.
- Improve Add Lead button in mobile view so that pagination is accessible.
- Fix the issue where schedule is not seen at times in add and edit lead.
- PS: Nurturing line should always be on a new line in the email.
- Checkbox for selecting an expanded lead in the lead list.
- IntroduceMe popup. Scrolling issue on desktop.
- Space in the email at the end while login(email id) gives wrong credentials. Spaces in the end are trimmed.
- Timeline view horizontal scrolling buttons for usability.
- Notes were not getting saved for Deactivate and Unsubscribe actions.
- For IE and other browsers show. "This browser is not supported. Please switch to Google Chrome or Mozilla Firefox for best results."
- Buttons for timelines view edit message popups to be visible on mobile when user types.
- WhatsApp multiple leads. The email does not reflect/change as per the schedule changed.
- Carousal while Add lead for WhatsApp. Single lead only for now.
- Multiple usability fixes.
- Tooltip for Clone, to help understand what it does.
- For WhatsApp expanded lead in lead list, show the phone number instead of email.
- Ability to add CC email in Introduce Me. So that user can copy some other Sales individuals to introduce them.
- Stability fixes for WhatsApp assistant processing.
- Ability to send image on any of the scheduled messages in WhatsApp for UserTypedMessage
- Notify support if 7Targets is not able to notify engaged lead on WhatsApp.
- Failures on WhatsApp are specifically notified to support
- Custom Message now has a better UI to write email where you can bullet the points, use color and links (href), etc.
- Pending Review emails will be automatically checked for deliverability and action taken (deactivate on bounce or send the email on confirmation) automatically.
- See the default schedule in the list of schedules.
- Set the schedule to default while creating or editing it from the schedule page itself.
- Native Integration for Pipedrive. Can now be in Pipedrive Marketplace.
- Edit Assistant - Functional Grouping of attributes for usability
- In multiple leads upload, show excel errors straight away on excel upload, not on click of add lead.
- Change the schedules & custom message to more usable.
- Tour for Add Lead
- Bigger font and in same line for Book Meeting and WhatsApp link
- Nurturing statement. PS is bold and all the text is italics.
- Introduce Me simplification.
- Pending filter added in leads list.
- Text changed for force send confirmation modal, styling fixed.
- Ellipsis for the context in lead cards will show hover on the tooltip.
- Force Send the Pending Email Validation leads cautiously.
- All the places for user to type emails have same look and feel now.
- Native Hubspot OAuth2 based integration. 7Targets can be on Hubspot marketplace now.
- Simplify Introduce me.
- Show lead count in today's followup.
- Visually identify the schedules not owned by self.
- Improved UI for Schedule and Nurturing on Desktop.
- Assistant to remind the Sales person for Responded and Hot Leads. If no response from sales person then Assistant marks the lead at risk. Sales person has an option to set reminder after days.
- See all the possible emails while adding lead and edit any of those emails as per schedule.
- Users would be able to access/use schedules created by others users from the same Organisation.
- Possibly invalid email is kept under review for validation.
- Assistant to have a default schedule for leads from EmailCC. User can now decide the schedule to use for such leads.
- User can send an image to the WhatsApp leads when using that assistant.
- Simplified Add and Edit lead on mobile.
- Custom Schedule capability for WhatsApp leads
- Allow to bulk upload many lead but process only few(~50) per day for WhatsApp leads.
- Ability to edit and restart followup for WhatsApp Leads
- Recommended Sales Assistant Schedule, first email goes after 1 day of adding the lead.
- Ability to edit the scheduled message for the lead in the timeline view.
- Take actions like Add Notes, Mark Hot, etc on multiple leads, on desktop view only.
- Processed Lead can be Restarted for followup.
- Leads created from EmailCC (or others too) can be edited for all fields other than email address.
- When leads in Hubspot CRM is assigned to the assistant then Assistant will check if any email is sent by user to the lead. If user has sent any email then Assistant will not send the first email and will use the same email subject and email body as quoted text below the emails Assistant will write.
- Assistant level attribute to enable/disable accepting leads via EmailCC.
- Followup for the Processed leads can be restarted by Editing the lead.
- Schedule can have a type CUSTOM_MESSAGE so that user can type in his message if he wants to. Useful for scenarios when user wants to add multiple leads from CRM and want to have a custom first message to go out instead of generated. This would be anyways possible from within 7Targets UI but if user is doing it from a CRM then it would not have been possible.
- Assistant can be provided the Primary offering which will be used as context in the Lead communication if the context is empty at the lead level. Can be overwritten while adding a new lead.
- Ease of traversing messages on timeline view.
- Assign the leads in Hubspot to your 7Targets AI Assistant for nurturing
- Improved identification of Warm and Engaged leads to reduce false positives
- Show all the email ids in the received email by the assisant. In UI as well as in the email forwarded to the user by the assistant.
- Add Lead via Email
- Add Lead from Out of Office
- Ease of onboarding the Assistant in CRM. The email sent to the assistant's email if from CRM is now forwarded to the 7Targets support group.
- Now you can use Reference as lead source. Assistant is trained to generate message for such source.
- Quickly know the number of Warm and Engaged leads from the dashboard. Click on it to get to the exact list too in the lead list.
- Nurture the lead by adding your own PS statements. Helps provide answers for "Did you know". One can put Customer stories, white papers, video links, etc to the assistant and then assistant will use one at a time in the emails she sends.
- Securely Subscribe using Stripe.
- Assistant uses the AI sense to extract some important information like email, phone, company, etc and show it to the user
- Engaged leads identification got smarter
- Smart followup for out of office Lead. Assistant will align the followup email date based on the number of days of OOO.
- User can now edit the email subject while adding lead.
- User will be provided with subject which are working based on analytics (i.e. emails are being opened).
- Assistant will notify the user on email and WhatsApp at the right time about the engaged leads, so that the user can call the lead at that moment.
- Ability to provide Additional Information Line to the Assistant for getting more context in the email.
- Received Response email sent to the boss, to contain a link to open that lead and get introduced.
- Spreading out leads creation while excel import.
- Avoid debounce concurrent calls to not get into the concurrent call limit. Also handle the return code for this.
- Fixed some failures in Hot and Deactivate detection.
- Schedule Message shown in the timegraph now conveys that this is a Possible Message to be sent.
- IntroduceMe URL and Lead State in the Forwarded Lead Response email
- Know if and when the email was opened by the lead.
- Adaptive email sending time, based on when the user reads the email.
- Ability to know the opened follow-up email in the timeline graph for a specific lead
- Tone based scheduled messages. User can pick the tone to be used while creating a custom schedule.
- Ability to include Offer in the custom schedule.
- On click of the Lead Responses and Todays Followup in dashboard, the lead is opened in context
- BCC all the emails sent by the SALES assistant to the provided email id.
- Help website for 7Targets AI Assistant
- Show the possible messages to be sent in the timeline graph as per the future schedule
- Context is searchable in the Add Lead. So that user can reuse his last typed context.
- User can now decide to include or not unsubscribe and whatsapp link in the email below signature
- When integrated with 3rd party CRM, then do not allow to change the assistant name.
- Video help added for few functions. Not available on mobile view.
- Few important fixes
- Lead deactivated because of Invalid WhatsApp number should convey it in the UI too
- /sign-up direct URL so that new users avoid one click and our ads can directly take the user to signup page
- Allow schedule gap to be as high as 30 days. As well allow the schedule to be over 340 days
- Mobile view, click on Hot in dashboard should take to Hot leads in the list
- Remember between Month, Quarter, Year in dashboard across the other menu clicks
- WhatsApp Assistant login failure should be notified with different subjects and copy 7Targets support
- Ability to add User Note from UI for each lead
- Show Deactivated reason on mobile view too
- In Timeline graph, open the message even when user clicks on the circles
- Allow user to send the Introduce Me email even when there is no response from the lead
- Assistant can be assigned a lead directly from **Pipedrive**
- Show deactivation reason in UI
- User Note for manually marked Hot leads
- While add lead, let user pick schedule date as far as 9 months later
- Send the OOO email to the user like other emails received
- For add lead, last name should not be mandatory
- Assign lead to the Assistant directly from **Salesforce**
- Admin to be able to write the Weekly Summary email text
- User has the ability to create and user **Custom schedule**
- WhatsApp messages can contain newlines now
- Ability to schedule sending email to the added lead at a later time
- WhatsApp followup messages are more non-formal and small
- Admin UI for the user leads report
- Handle network outage in the UI
- Assistant to respond with brochure automatically when asked for
- Shared calendar URL in the VA Signature
- Post User onboarding. Activate WhatsApp Assistant from the Admin UI
- Bulk upload notification to user in email
- WhatsApp change of intent from call to response
- Remove unsubscribe action in UI for the WhatsApp Assistant leads
- Bulk upload for WhatsApp VA
- Defect fixes for WhatsApp VA
- Allow edit of first message while adding lead
- WhatsApp Sales Assistant released
- AMC Assistant released
- In AMC Assistant ability to receive all the communication between Assistant and Lead on a BCC email id
- Phone meeting and Face to Face meeting as Lead Source when adding a new lead
- Bulk Lead upload/add via excel file
- Each user has reference code which he can give to people he refers to